Upcoming Promotional Events

4 weeks ago

Running a D2C brand means juggling inventory, payments, returns, and delivery timelines — all while trying to keep customer experience…

How to Use Coupon Codes

1 month ago

Step-by-step on applying coupons during checkout. This guide explains how merchants can find and apply coupon codes on OrderzUp to…

Current Offers

1 month ago

Latest offers and discounts available on our platform. OrderzUp helps D2C brands simplify post-purchase operations — from address validation and…

Non-returnable Items

1 month ago

Many e-commerce stores and marketplaces maintain specific lists of non-returnable items to protect hygiene, safety, and legal compliance. Whether you’re…

Return Policy Overview

1 month ago

At OrderzUp, we value customer satisfaction and strive to provide a smooth shopping experience. To make your shopping worry-free, we…

Refund Methods Explained

1 month ago

Understand how and when refunds are processed. When a return is accepted, the refund method determines how and when the…

Checking Your Refund Status

1 month ago

Track the progress of your refund after a return. When a return leaves your hands, the waiting can feel long.…

Return Timeframes and Conditions

1 month ago

How to read our timeframes When we say “30 days,” that means you have 30 calendar days from the delivery…

How to Initiate a Return

1 month ago

Is your item eligible for return? Before you begin, check these basic eligibility rules: The return request must be within…

Setting a Default Address

1 month ago

Make your checkout faster by setting a default address. A default address is a simple feature that can save you…