Running a Shopify store in India is exciting, but managing orders across multiple channels, couriers, and warehouses can quickly get…
E-commerce in India is booming, and efficient delivery has become a make-or-break factor for online retailers. Shipping (or courier) aggregators…
How you can help us improve by sharing feedback Customer feedback is one of the fastest, most practical ways to…
Process for escalating unresolved support tickets When a problem isn’t getting resolved through the normal support flow, a clear escalation…
Ways to reach out to our support team for help Clear, frictionless support is a big part of a good…
Warranty terms and how to claim warranty services A clear, customer-friendly warranty is more than legal copy — it’s a…
How to find out if an item is in stock. Why checking stock availability matters Showing accurate stock status reduces…
Why product specifications matter for D2C brands A clear product specification page is not just “nice to have” — it’s…
Why resolving billing issues matters for D2C brands Protects revenue: Fix failed or duplicate charges quickly to avoid lost sales…
Why easy invoice downloads matter for D2C brands Faster bookkeeping: Export invoices in PDF/CSV to import into accounting software. Reduced…