Prepaid or Cash on Delivery?
Why make your customers choose? Offer the flexibility of both prepaid and Cash on Delivery (COD) courier services to meet every shopper’s preference. Whether they value the convenience of online payments or the assurance of COD options, you can boost your order success rate. With features like instant COD remittance, early COD settlements, and even COD to prepaid conversion tools, your eCommerce business can improve cash flow and customer satisfaction—faster and smarter.”
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Why Offer multiple Mode
More Conversions Faster
Help your customers choose the right option at the right time
Less Abandoned Carts
No more losing buyers to your competitors
Better Customer Satisfaction
Make payments an easier task for your customers
Increased Credibility Online
Build trust by going an extra mile for your customers
Benefits of Offering Cash on Delivery
Convenient Transactions
No dependency on payment cards
No Frauds Assured
No need to disclose financial info.
Flexible Payments
Payment after delivery & easy returns
FAQ
1. What is the difference between prepaid payment and cash on delivery (COD)?
Prepaid payment means the customer pays online before the product is shipped, using methods such as UPI, credit/debit cards, or net banking. Cash on Delivery (COD), on the other hand, allows the buyer to pay in cash once the order is delivered. Prepaid payments are faster and reduce return-to-origin (RTO) risks, while COD builds trust for first-time online shoppers.
2. Can I enable both prepaid and COD options for my store?
Yes, most eCommerce platforms and shipping partners allow you to accept both prepaid and cash on delivery payments. Offering multiple payment modes increases customer trust, reduces cart abandonment, and gives shoppers flexibility to choose their preferred option.
3. Can customers change their payment method after placing an order?
In most cases, the payment mode cannot be changed once an order is confirmed. However, some advanced eCommerce platforms may provide this option before the order is dispatched. It’s always recommended to clearly inform customers about your payment policy to avoid confusion.