Help

By Pankaj Rawat
July 28, 2025
Login & Security

Two-Factor Authentication Setup

Add an extra layer of security to your account. Protecting your account starts with a strong password, but it shouldn’t end there. Two-Factor Authentication (2FA) gives your OrderZup account an additional layer of defense,...

More Details

By Pankaj Rawat
July 28, 2025
Login & Security

How to Reset Your Password

Simple steps to reset your password securely. OrderzUp is a unified e-commerce logistics and order-management platform for D2C brands. The OrderzUp site highlights how it delivers “automated shipping solutions across India” with cutting-edge order-management...

More Details

By Pankaj Rawat
July 22, 2025
Help

Order Cancellation Policies

Know the rules and timeframes for cancelling orders. Understanding your merchant’s cancellation policy helps you avoid surprises and ensures a smooth shopping experience. Whether you change your mind, spot an error, or simply need...

More Details

By Pankaj Rawat
July 22, 2025
Change or Cancel Order

How to Change or Cancel Your Order

What to do if you want to update or cancel your order before shipment. Online shopping continues to soar—global e‑commerce sales are projected to hit $6.09 trillion in 2024, up 8.4% year‑over‑year—driven by mobile‑first experiences...

More Details

By Pankaj Rawat
July 14, 2025
Shipping Charges

Free Shipping Eligibility

Free shipping is one of the most powerful incentives you can offer as a D2C brand, but it needs to be handled smartly to remain profitable. This article explains how Indian sellers can define...

More Details

By Pankaj Rawat
July 14, 2025
Shipping Charges

Shipping Charges Breakdown

Understanding how shipping charges work is essential for any direct-to-consumer (D2C) brand in India. Whether you ship a few packages a week or hundreds a day, shipping costs directly affect your margins, pricing strategy,...

More Details

By Pankaj Rawat
July 7, 2025
Order Tracking

Estimated Delivery Times Explained

Understanding the estimated delivery dates and what affects them. When customers place an order online, one of the first things they look for is the estimated delivery date. But what exactly goes into calculating...

More Details

By Pankaj Rawat
July 4, 2025
Help

How to Track Your Order: Step-by-Step Guide

In today's fast-paced e-commerce world, waiting for your package can be stressful. Thankfully, tracking your order has become easy and accurate. Whether you're a regular online shopper or a first-time buyer, understanding how to...

More Details

By Pankaj Rawat
May 28, 2025
Help

Why RTOs Are Killing D2C Profit Margins—and How to Stop Them

In the booming world of Indian e-commerce, every rupee counts. Yet many D2C brands silently bleed profits due to one preventable issue—Return-to-Origin (RTO). The Silent Profit Killer RTOs happen when orders never reach the...

More Details

Help

Order Cancellation Policies

How to Change or Cancel Your Order

Free Shipping Eligibility

Shipping Charges Breakdown

Estimated Delivery Times Explained

How to Track Your Order: Step-by-Step Guide

Why RTOs Are Killing D2C Profit Margins—and How to Stop Them

Need Help?

Subscribe Nesletter