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D2C Order Management Tool | OrderZup > Blog > Help
  • By Pankaj Rawat
  • August 29, 2025
  • Help

Best Shipping Aggregators in India

The rise of e-commerce and D2C retail in India has transformed the way businesses handle logistics. As customer expectations shift toward faster, cheaper, and more reliable deliveries, shipping has become one of the most...
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How to Escalate an Issue

Process for escalating unresolved support tickets When a problem isn’t getting resolved through the normal support flow, a clear escalation process keeps the customer informed, speeds decision-making, and ensures the right people take ownership....
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How to Contact Support

Ways to reach out to our support team for help Clear, frictionless support is a big part of a good customer experience. This guide explains the best channels to contact support, the information you...
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Understanding Product Warranty

Warranty terms and how to claim warranty services A clear, customer-friendly warranty is more than legal copy — it’s a promise that builds trust, reduces returns friction, and protects your brand reputation. This article...
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Checking Stock Availability

How to find out if an item is in stock. Why checking stock availability matters Showing accurate stock status reduces canceled orders, unhappy customers, and extra work for your fulfilment team. If your inventory...
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Product Specifications

Why product specifications matter for D2C brands A clear product specification page is not just “nice to have” — it’s a conversion tool. Accurate sizes, color names, materials, measurements and packaging details reduce returns,...
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What to Do in Billing Issues

Why resolving billing issues matters for D2C brands Protects revenue: Fix failed or duplicate charges quickly to avoid lost sales and refunds. Improves customer trust: Rapid refunds and clear communication reduce complaints and returns....
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How to Download Invoices

Why easy invoice downloads matter for D2C brands Faster bookkeeping: Export invoices in PDF/CSV to import into accounting software. Reduced RTO disputes: Attach invoice proof to customer support & courier claims. Tax compliance: Generate...
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Accepted Payment Methods

At OrderzUp, we make order fulfilment simple — and that includes the way your customers pay. A flexible, secure checkout improves conversion, reduces abandoned carts, and speeds up reconciliation for your operations team. Below...
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