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D2C Order Management Tool | OrderZup > Blog > Help

Upcoming Promotional Events

Running a D2C brand means juggling inventory, payments, returns, and delivery timelines — all while trying to keep customer experience flawless. At OrderzUp, we build practical tools that remove that juggling act. Our upcoming...
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How to Use Coupon Codes

Step-by-step on applying coupons during checkout. This guide explains how merchants can find and apply coupon codes on OrderzUp to get discounts on onboarding, subscription plans, or one-time services. Follow the steps below to...
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Current Offers

Latest offers and discounts available on our platform. OrderzUp helps D2C brands simplify post-purchase operations — from address validation and fraud checks to shipping automation and bulk label printing. This page explains the kinds...
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Non-returnable Items

Many e-commerce stores and marketplaces maintain specific lists of non-returnable items to protect hygiene, safety, and legal compliance. Whether you’re a buyer checking your rights or a seller aiming to reduce returns and COD/RTO...
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Return Policy Overview

At OrderzUp, we value customer satisfaction and strive to provide a smooth shopping experience. To make your shopping worry-free, we have designed clear and flexible return policies that apply to all product categories. This...
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Refund Methods Explained

Understand how and when refunds are processed. When a return is accepted, the refund method determines how and when the money reaches the customer. This guide explains the common refund methods, expected timelines, what...
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Checking Your Refund Status

Track the progress of your refund after a return. When a return leaves your hands, the waiting can feel long. This guide explains, in plain language, how refunds usually move through the system, what...
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How to Initiate a Return

Is your item eligible for return? Before you begin, check these basic eligibility rules: The return request must be within the window shown on your order confirmation or the product page (commonly 7–30 days)....
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Setting a Default Address

Make your checkout faster by setting a default address. A default address is a simple feature that can save you time every time you shop online. By pre-selecting your most-used shipping or billing address,...
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