Return Policy Overview
At OrderzUp, we value customer satisfaction and strive to provide a smooth shopping experience. To make your shopping worry-free, we have designed clear and flexible return policies that apply to...
At OrderzUp, we value customer satisfaction and strive to provide a smooth shopping experience. To make your shopping worry-free, we have designed clear and flexible return policies that apply to...
Understand how and when refunds are processed. When a return is accepted, the refund method determines how and when the money reaches the customer. This guide explains the common refund...
Track the progress of your refund after a return. When a return leaves your hands, the waiting can feel long. This guide explains, in plain language, how refunds usually move...
How to read our timeframes When we say “30 days,” that means you have 30 calendar days from the delivery date to start the return. Weekends and holidays count toward...
Is your item eligible for return? Before you begin, check these basic eligibility rules: What to prepare Prepare the following to make your return request smooth: How to initiate a...
Make your checkout faster by setting a default address. A default address is a simple feature that can save you time every time you shop online. By pre-selecting your most-used...
Keeping your saved shipping and billing addresses accurate is a small task that makes a big difference in your online shopping and delivery experience. Whether you’ve shifted to a new...
Choose what emails and notifications you want to receive. OrderzUp sends important notifications to keep you informed about your orders, shipments, account activity, and updates. However, we understand that you...
How to update your name, email, and contact details. Keeping your profile information up to date is essential for smooth order processing, delivery communication, and account security. Whether you’re a...
Add an extra layer of security to your account. Protecting your account starts with a strong password, but it shouldn’t end there. Two-Factor Authentication (2FA) gives your OrderZup account an...